PRIVACY POLICY

1. Who We Are

WAPITA (PTY) LTD ("WAPITA", "we", "our", "us") is a company registered in South Africa, operating at wapita.org. Our primary contact is gsweto@gmail.com.

2. What Data We Collect

We collect the following categories of personal data when you use our website:

• Identity data: name, username or similar identifier
• Contact data: email address, phone number, billing address
• Transaction data: details of purchase enquiries and transactions
• Technical data: IP address, browser type, device identifiers
• Usage data: information about how you use our website
• Marketing data: your preferences for receiving marketing

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your purchase enquiries
• Manage your account and relationship with us
• Send you marketing communications (where you have opted in)
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share it with trusted third parties including shipping providers and analytics services (Google Analytics), solely for the purposes described in this policy.

5. Cookies

We use cookies to improve your experience. These include essential cookies (required for the site to function), analytical cookies (Google Analytics), and optional third-party cookies (Disqus, Tidio). You can manage your cookie preferences via your browser settings.

6. Your Rights

Under the Protection of Personal Information Act (POPIA) and applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent for marketing at any time

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Security

We implement appropriate technical and organisational measures to protect your data. However, no internet transmission is 100% secure.

9. Contact

For any privacy-related enquiries or to exercise your rights, contact us at: gsweto@gmail.com or via the contact form.